Allens Bonsai strives to deliver your trees in perfect form. In order to accomplish this, we only ship trees via UPS ground Monday-Wednesday. Other shipping methods will be shipped as soon as possible, so that your tree isn't held in shipping over the weekend. Shipping rates are calculated directly from the carriers shipping tables, and are dependant on the distance travelled. UPS Ground is generally the most economical shipping method.
We take great pride in all of our bonsai products. In the unlikely event that yo
u have any problem with your tree, please send email to firstname.lastname@example.org. Allens Bonsai guarantees you will love our products. We will give a full refund,or replace your tree, provided that you return the original tree and pot to the address above within 30 days of delivery.